Last Updated: 23rd July, 2018
These Terms of Use are between Unifynd Technologies Private Limited ("Company"), a private limited company located at Mumbai that inter-alia owns and controls the customer experience and loyalty platform 'Nhance' ("Nhance", "Application" "We", "Us", "Our") and you, a valued customer of Phoenix Marketcity ("Mall") and the end user of Nhance ("You", "Your" or "Yourself").
Please read these Terms of Use and the Privacy Policy referenced to very carefully. By accessing or using the Platforms and/or making an account and/or uploading any data and/or accessing any Services offered on the Platforms, You represent that You have read the Terms of Use, Privacy Policy and agree to be bound by the same and all terms incorporated by reference.
The Services provided by the Company through the Application constitute a technology platform that enables You to search and navigate across the mall, parking availability, enable booking and payments, handsfree baggage services and loyalty programmes that allow the Users to earn points, rewards and benefits.
The Users will be rewarded with phoenix points for any shopping/consumption/interaction on the platform as per the instructions as stated on the Application from time to time. The customer loyalty programme is subject to change and the Users agree that the system of allocating points and calculation of the same shall be decided by Us in our sole discretion.
You understand and agree that the redemption value of the rewards accrued in Your account shall be decided by the third parties whose offers/coupons You wish to avail. Such Redemption Value may change from time to time subject to the third parties' policies.
When You use the Services via the Platforms, the Company will collect certain personally identifiable information from You as set forth in more detail in our Privacy Policy, which is hereby incorporated by reference.
The Company reserves the right, in the event You breach the Terms stipulated herein, to suspend and/or terminate Your access to the Platform, with or without notice to You. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating Your access to the Platform.
In no event will the Company and/or its affiliates be liable to you and/or the third party(ies) for any damages whatsoever, including without limitation, indirect, incidental, special, punitive or consequential damages, or lost profits, arising out of, or in connection with, Your use of the Services and/or the Platforms.
For feedback or queries, please contact us at support@phoenixnhance.com
